receive ticket with more than 1 email
Posted: Wed Mar 09, 2016 3:14 pm
Good morning , forgive me if a colleague has already done this question, as I do not understand much English, could not find related topic .
Today when User sends email is opened ticket , only cases that have User places where email is generated ticket and puts more email addresses on copy , and HESK only understands one email address.
It would be possible the system supports more than one email , and answer by the system at all
Today when User sends email is opened ticket , only cases that have User places where email is generated ticket and puts more email addresses on copy , and HESK only understands one email address.
It would be possible the system supports more than one email , and answer by the system at all