Knowledgebase Article Attachment Limit
Posted: Tue Dec 29, 2015 2:06 am
I just realized that users are only permitted to attach 3 documents to a knowledgebase article, regardless of HESK settings. Is this on purpose (such as due to technical limitations), or is it safe to increase this number to any amount?
Edit: Upon further investigation, it appears that 3 more attachment options appear each time the article is edited. So is it safe to assume that there is no limit to the number of attachments?
Edit: Upon further investigation, it appears that 3 more attachment options appear each time the article is edited. So is it safe to assume that there is no limit to the number of attachments?