PHPJunkyard support forum

Posted: **Mon Dec 07, 2015 7:38 pm**

The following bug report came to Mods for HESK:

When I switch on maintenance mode the attachments in the tickets are resulting in dead links or sql errors for the admins.

I took a quick look at download_attachment.php, and there is this code block for checking if maintenance mode is enabled:

Code: Select all

// Are we in maintenance mode? (check customers only)
if (empty($SESSION['id'])) {
    hesk_check_maintenance();
}

This appears to be an issue since sessions are stored in the $_SESSION superglobal, and not $SESSION. Therefore, it appears that HESK is always checking if it is in maintenance mode, even if the user downloading the attachment is not a customer.

Posted: **Mon Dec 07, 2015 8:02 pm**

Thanks, will fix this in the next minor update (in the next days, just need to finish testing HESK on final PHP 7).

PHPJunkyard support forum

Downloading Attachments While in Maintenance Mode

Downloading Attachments While in Maintenance Mode

Re: Downloading Attachments While in Maintenance Mode