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Hi all
im trying to install Mods, but i dont understand why the app breaks.

im copying all file of Mods to Hesk directory and the app breaks (blank).

i was wondering if someone can help me out here or upload zip file Mods+hesk2.5.6 that actually works.

thank you very much!

Make sure you follow the installation instructions at https://mods-for-hesk.mkochcs.com/download.php. If you continue to have issues, turn on debug mode in HESK so error text should hopefully appear on screen.

finally got the installation to install.

it doesnt say in the installation, and i think you should add it
when i nevigated to "install/" i just got a blank page

i needed to navigate to install/install.php
to execute the install.

Wait, did you install HESK first before copying over the Mods for HESK files? You must install HESK first before installing Mods for HESK.

no i didnt , still having problems.
trying to figure out

1. Install HESK, delete /install folder
2. Download Mods for HESK, copy and paste contents into your helpdesk folder. You should be prompted to overwrite many files and directories.
3. Navigate to http://<path to helpdesk>/install/mods-for-hesk/modsForHesk.php

Hopefully that will help a bit more

ok, getting error

modsForHesk_settings.inc.php CHMOD to 0666, yours is 0

You cannot install/upgrade Mods for HESK until the requirements on the left have been met.

Whoops. I forgot to mention that the modsForHesk_settings.inc.php file is missing from the latest release. You can download the file at https://raw.githubusercontent.com/mkoch ... gs.inc.php (right-click and select "Save Link As...") and save it as "modsForHesk_settings.inc.php". Place that file in the same directory as "hesk_settings.inc.php".

Still having problems

modsForHesk_settings.inc.php CHMOD to 0666, yours is 0640

ey4fun wrote:Still having problems

modsForHesk_settings.inc.php CHMOD to 0666, yours is 0640

The error message is correct. CHMOD your modsForHesk_settings.inc.php file to 666, since yours is 640. Mods for HESK needs to be able to write to that file during install.

ok , so whats next ?it doesnt work

What doesn't work? Does the CHMOD operation not work? Does something else not work? Please clarify.

Can't execute SQL
Please notify webmaster at support@domain.com


Error: Your account is currently inactive. Contact an administrator for more information

Turn on debug mode by going to hesk_settings.inc.php and setting $hesk_settings['debug_mode'] to 1. Post the SQL in error here.

Error:

Can't execute SQL: SELECT `title`, `message`, `style`, `icon` FROM `hesk_service_messages` WHERE `type`='0' ORDER BY `order` ASC
MySQL said:
Unknown column 'icon' in 'field list'


this is the error