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Database Information / File Permissions issues

Posted: Fri Sep 18, 2015 7:30 pm
by radmamori
using the latest version of Hesk v 2.6.5. tried installing Mods v. 2.4.2 get message "* Mods for HESK is unable to check database permissions automatically."

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CREATE, ALTER, DROP Permissions: Please check before continuing!*
modsForHesk_settings.inc.php CHMOD to 0666, yours is 0

* Mods for HESK is unable to check database permissions automatically.
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I have checked the permissions for database user and i have all the required permissions. Also can't seem to find the file modsForHesk_settings.inc.php to check the permissions.

any help would be appreciated.

thanks.
Rad

Re: Database Information / File Permissions issues

Posted: Fri Sep 18, 2015 7:39 pm
by mkoch227
The database permissions warning is just telling you to double-check that your SQL server account has those permissions.

And the reason why you're getting the 0 for file permissions is because some idiot (aka me :D ) forgot to include that file in the archive. You can download the settings file at https://github.com/mkoch227/Mods-for-HE ... gs.inc.php and save it as "modsForHesk_settings.inc.php" at the root of your helpdesk (same folder that hesk_settings.inc.php is in).

Re: Database Information / File Permissions issues

Posted: Fri Sep 18, 2015 7:47 pm
by radmamori
I have checked the permissions and they are correct. Will download file and try again.

Thanks for the quick response.

Rad

Re: Database Information / File Permissions issues

Posted: Fri Sep 18, 2015 8:27 pm
by radmamori
Working great.

Thanks.