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SPAM Confirmation

Posted: Wed Jul 01, 2015 5:05 am
by jeetusaini85
Dear Team,

Just want to verify the below mentioned mail function that these script are not generating any SPAM mails.

My hesk is installed on a web server and in past few days some SPAM mails are coming into the server.

/inc/email_functions.inc.php:291:
/inc/email_functions.inc.php:292: // Send using PHP mail() function
/inc/email_functions.inc.php:293: ob_start();
---
/inc/email_functions.inc.php:293: ob_start();
/inc/email_functions.inc.php:294: mail($to,$subject,$message,$headers);
/inc/email_functions.inc.php:295: $tmp = trim(ob_get_contents());

---
/language/en/text.php:901: $hesklang['emlsend2']='Send emails using';
/language/en/text.php:902: $hesklang['phpmail']='PHP mail()';
/language/en/text.php:903: $hesklang['smtp']='SMTP Server';
---
/admin/mail.php:351:
/admin/mail.php:352: hesk_process_messages($hesklang['m_pms'],'./mail.php','SUCCESS');
/admin/mail.php:353: }
---

Thanks & Regards

Re: SPAM Confirmation

Posted: Wed Jul 01, 2015 2:29 pm
by Klemen
These functions cannot be used to send SPAM (all except one are not even functions, but "mail" keywords detected by your server security scanner).

And what do you mean that SPAM is coming into the server?

Re: SPAM Confirmation

Posted: Thu Jul 09, 2015 5:59 am
by jeetusaini85
Hi Klemen,

Thanks for your reply.

SPAM coming to my server means, we have identified some emails which are generated through unknown recipients and we are unable to identified.

Re: SPAM Confirmation

Posted: Fri Jul 10, 2015 11:52 am
by Klemen
Wait, your server is SENDING spam or you are RECEIVING spam to your email address?

Either of these is not directly related to HESK, HESK will only send emails to addresses used to submit tickets and it has nothing to do with mail coming to your server.