PHPJunkyard support forum

HESK has just been updated to version 2.6.4

This release fixes a bug in 2.6.3 causing session expired errors when username case at login didn't match username case in the database.


UPDATE FROM VERSION 2.6.3:
1. Download HESK 2.6.3 to 2.6.4 patch
2. Read HOW TO INSTALL.html

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UPDATE FROM VERSION 2.6.2:
1. Download HESK 2.6.2 to 2.6.4 patch
2. Read HOW TO INSTALL.html

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UPDATE FROM VERSION 2.6.1:
1. Download HESK 2.6.1 to 2.6.4 patch
2. Read HOW TO INSTALL.html

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UPDATE FROM VERSION 2.6.0:
1. Download HESK 2.6.0 to 2.6.4 patch
2. Read HOW TO INSTALL.html

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UPDATE FROM OLDER VERSIONS:
1. Download Full installation file
2. Open docs/step-by-step-guide.html and read instructions under "Upgrading from old versions"


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CODE CHANGES IN 2.6.4:
If you have a customized version of HESK 2.6.x you can apply the code changes yourself:
HESK 2.6.2 to 2.6.4 unified file
HESK 2.6.2 to 2.6.4 unified file
HESK 2.6.1 to 2.6.4 unified file
HESK 2.6.0 to 2.6.4 unified file

Greetings,
there is a bug in Settings. when one clicks on Settings, changes any info on any of the tabs (General, helpdesk, etc.) and click Save Changes, the page refreshes and say "successfully changed' however the new value is not reflected until the user refreshes the page F5.

That's not a bug in HESK, but almost 100% a server caching issue.

Double-check php settings and disable any caching (APC, memcache, ...) for HESK folder.




P.s.: I am locking this announcement, please post any issues as a new topic.