Reply emails directly to customer
Posted: Sun Jun 07, 2015 7:44 am
Script URL:
Version of script: 2.6
Hosting company: netvirtue
URL of phpinfo.php: 5.3
URL of session_test.php: ?
What terms did you try when SEARCHING for a solution: email, reply, client
Write your message below:
When I update a ticket, HESK sends an email to the customer telling them to view a webpage to read about the update. Is there an option I can tick that emails the update to the client instead?
Thnx.
Version of script: 2.6
Hosting company: netvirtue
URL of phpinfo.php: 5.3
URL of session_test.php: ?
What terms did you try when SEARCHING for a solution: email, reply, client
Write your message below:
When I update a ticket, HESK sends an email to the customer telling them to view a webpage to read about the update. Is there an option I can tick that emails the update to the client instead?
Thnx.