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Page not found issue

Posted: Wed May 06, 2015 8:32 am
by davidbfranks
Script URL: http://www.kickgame.co.uk/helpdesk
Version of script: 2.6.2
Hosting company: Future Hosting
URL of phpinfo.php: http://www.kickgame.co.uk/helpdesk/phpinfo.php
URL of session_test.php: http://www.kickgame.co.uk/helpdesk/session_test.php
What terms did you try when SEARCHING for a solution: Page not found

Write your message below:

I installed Hesk but when I go to save admin settings I get a page not found on

http://www.kickgame.co.uk/helpdesk/admi ... s_save.php

The file is definitely there, so not sure what the issue is?

My only thought is that I have installed /helpdesk in an opencart directory so the opencart .htaccess may be blocking it.

My .htaccess looks like this

Code: Select all


# Prevent Directoy listing 
Options -Indexes

# Prevent Direct Access to files
<FilesMatch "\.(tpl|ini|log)">
 Order deny,allow
 Deny from all
</FilesMatch>

# SEO URL Settings
RewriteEngine On
# If your opencart installation does not run on the main web folder make sure you folder it does run in ie. / becomes /shop/ 

RewriteBase /
RewriteCond %{HTTP_HOST} !^www\.
RewriteRule ^(.*)$ http://www.%{HTTP_HOST}/$1 [R=301,L]
RewriteRule ^sitemap.xml$ index.php?route=feed/google_sitemap [L]
RewriteRule ^googlebase.xml$ index.php?route=feed/google_base [L]
RewriteRule ^download/(.*) /index.php?route=error/not_found [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_URI} !.*\.(ico|gif|jpg|jpeg|png|js|css)
RewriteRule ^([^?]*) index.php?_route_=$1 [L,QSA]

Thanks

David

Re: Page not found issue

Posted: Wed May 06, 2015 6:38 pm
by Klemen
It could be server blocking it, for example a mod_security rule being triggered.

You will need to check with your host and look at the apache (mod_securit) logs to confirm what is happening.