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Changes to settings not saving

Posted: Fri May 01, 2015 9:37 pm
by BCCAtechdesk
Script URL: support.bidcentral.ca
Version of script: HESK 2.6.2
Hosting company: internal
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:
HESK Settings not saving, hesk settings, hesk_settings.inc.php
Write your message below:

When editing settings throught he Web GUI none of the changes are saved. I have to manually edit the hesk_settings.inc.php file to make changes. Do I need to adjust persmission or file ownership?

Hosting on CentOS 6.4, Apache 2.2, PHP 5.3.3.

Re: Changes to settings not saving

Posted: Sat May 02, 2015 2:02 pm
by Klemen
If the settings file wasn't writable you would see an error on the settings page.

Do you have any PHP caching enabled on the server (APC, memcache, ...)? Try disabling it for the HESK folder and see if that helps.

Re: Changes to settings not saving

Posted: Tue May 05, 2015 4:12 pm
by BCCAtechdesk
That was it!

Thank you!