PHPJunkyard support forum

Script URL: http://185.58.193.30/Version of script: Last
Hosting company: Hosted on vps running ubunti client 14
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:
fetching - #!/usr/bin/php -q

Write your message below:
Hi, i'm installing for the first time the hesk's last version on a virtual server ubuntu client 14. (the web server is apache2 and db is mysql - no lampp)
I've a problem with email fetching:
the system doesn't fetch new email
note that the hesk_pop3.php file has 777 CHMOD
and when i execute the file from web browser i receive an error message with this string: #!/usr/bin/php -q

i think the issue depends on my poor knowledge about apache configuration (i normally use xampp). Can you help me to solve?
Thank you

Try turning "Debug mode" to "ON" in HESK settings and see if you get any more information when you open hesk_pop3.php in browser.

Hi Klemen; i turned ON debug mode:
the fetching function seems work; this is the message returned:
#!/usr/bin/php -q
'Connected to the POP3 server "pop.gmail.com".
User "testhesk2307@gmail.com" logged in.
There are 1 messages in the mail box with a total of 9391 bytes.
Parsing message 1 of 1'

the problem seems be about ticket visualization on the mail page.

Note that i tried to install the system on xampp in the same server and there the problem doesn't appear

Note also that i don,t receive the opening new ticket mail (and the system isn't in test mode)
Thank's

Are there any folder or files created inside your "attachments" folder when you run POP3 fetching?

Nothing; only index.html and __latest.txt (default)

Hi Klemen!
everything stop and save your time!
i solved with a new installation. Perhaps something about old was wrong.
Thank you so much for you patience
i'm closing the post
bye