PHPJunkyard support forum

Posted: **Mon Feb 23, 2015 1:14 pm**

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Hi; i'm testing a new release o customized hesk for a client of mine. i would need to receive all incoming mail (thicket) but i need to block all outgoing notifies (eg: new ticket notify). i tried with a little modify on inc/email_functions.inc.php marking with // the command "'new_ticket' => $hesklang['ticket_received']"
Is it the right way? (i seem not)

Otherwise what is the right way to blocking all outgoing messages?

Other issue: when i fetch the messages, the system download only one message (but in the mail box there are 26 messages) i don't understand why; my system is hosted on web; may be this the cause of the malfunction? if yes how can i solve the problem?

Thanks

Posted: **Mon Feb 23, 2015 1:45 pm**

#1 would probably work fine if you simply change

Code: Select all

	if ( defined('HESK_DEMO') )
	{
		return true;
	}

to

Code: Select all

return true;

in file "inc/email_functions.inc.php"

Issue #2 is most likely due to the modifications you made. Try with original unmodified files and see if that works.

Posted: **Mon Feb 23, 2015 5:44 pm**

Clear and smart. I was sure of it

Thank you.
the blocking of the outgoing messages is the only effect of this modify?

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