PHPJunkyard support forum

Hello,

I'm testing the new beta version, I will return soon on my tests.

but now, I encounter a problem with the latest version 2.5.5
I have eight technicians assigned to a category.
When a new ticket arrived, all the technicians receive an email for information. Ok it's work.

when I added a 9th technician in the category, no one receives mail to inform a new ticket arrived

Answer notifications work properly


thank you for your help,

Wed.

HESK doesn't have any such limits built in.

Perhaps your server is blocking email sent to too many recipients?

hi Klemen

I solved my problem, thank you for your reply. it was a timeout problem in paramletter email.

wed