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Show ticket´s category in admin page
Posted: Sat Dec 13, 2014 7:14 pm
by jessar94
When i see a ticket i see a list of this:
https://www.dropbox.com/s/3t9owse1tmqa287/hesk.PNG
i will displaying which category my customer has selected in the list.
it is possible to fix that?
Re: Show ticket´s category in admin page
Posted: Sun Dec 14, 2014 9:11 am
by Klemen
This feature will be included in HESK 2.6.0 (beta will be released this month, final version in Jan/Feb 2015).
Re: Show ticket´s category in admin page
Posted: Sun Dec 14, 2014 9:24 am
by alcazar
Sorry for interruption, but isn't this already possible with "group by" under "more options"?
Then tickets are shown in their categories.
Re: Show ticket´s category in admin page
Posted: Sun Dec 14, 2014 10:25 am
by Klemen
Yes, it can be grouped by, but not displayed in the table itself (unless source code is modified).
