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hesk gives the wrong date
Posted: Fri Nov 21, 2014 6:39 pm
by jessar94
I have the last version of hesk.
Now to my problem, when i get a new notification for my ticket, shows hesk wrong date
How can i change that?
/Jessar94
Re: hesk gives the wrong date
Posted: Sat Nov 22, 2014 9:33 am
by Klemen
The "Updated" shows when the ticket was last modified, not submitted. The "Created on" shows ticket submissions time.
Also, why do you have server time offset set to such large values? You might need to reset that to 0 and check your server time settings!
Re: hesk gives the wrong date
Posted: Sat Nov 22, 2014 10:14 am
by jessar94
Klemen wrote:The "Updated" shows when the ticket was last modified, not submitted. The "Created on" shows ticket submissions time.
Also, why do you have server time offset set to such large values? You might need to reset that to 0 and check your server time settings!
When time offset is 23:60 the time is correct, but i modified the ticket yesterday, yesterday was the date 2014-11-21, but hesk show 2014-11-22 and if i post a answer in the ticket today, it show me the ticket was last modified 2014-11-23 but today is date 2014-11-22
Re: hesk gives the wrong date
Posted: Sat Nov 22, 2014 10:20 am
by jessar94
Klemen wrote:The "Updated" shows when the ticket was last modified, not submitted. The "Created on" shows ticket submissions time.
Also, why do you have server time offset set to such large values? You might need to reset that to 0 and check your server time settings!
I tried to set time offset to 0:0 and date changes to correct date and time.
Thanks Klemen!