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New Knowledgebase article error

Posted: Fri Oct 03, 2014 8:28 pm
by NetMan
Script URL:
Version of script: 2.5.5
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:
knowledgebase article

Write your message below:

When adding a new article to the knowledgebase I click save and rather than it being added to the knowledgebase I am prompted to 'open or save manage_knowledgebase.php'

Re: New Knowledgebase article error

Posted: Sat Oct 04, 2014 5:53 pm
by Klemen
Have you modified any of the HESK files? Try the original unmodified ones.

Re: New Knowledgebase article error

Posted: Sat Oct 04, 2014 7:26 pm
by NetMan
Thanks for the quick response Klemen.
Other than the header everything is original.

Re: New Knowledgebase article error

Posted: Sun Oct 05, 2014 8:24 am
by Klemen
Hmm, strange. It would seem as if the server didn't properly process PHP files, but then the same error would appear with other files.

Any chance I could test it (you can send details over private message)?

Re: New Knowledgebase article error

Posted: Mon Oct 06, 2014 9:58 am
by NetMan
PM Sent.

Thank you again