Add staff name who created the ticket in printout form

loupo · Post by **loupo** » Sat Sep 20, 2014 7:36 pm

Hi,
how can i add staff name who created the ticket in printout form?

Post by **Klemen** » Mon Sep 22, 2014 3:47 pm

In 2.6.0 I have included logging of who created ticket to the database structure so it will be easy to do that.

In 2.5.5 you would have to extract it from $ticket['history'] variable.

loupo · Post by **loupo** » Mon Sep 22, 2014 4:13 pm

Thanks Klemen
I am doing it using $ticket['history'] but that variable is updated every time that ticket change.
I will wait for 2.6

Thanks in advance

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Add staff name who created the ticket in printout form

Add staff name who created the ticket in printout form

Re: Add staff name who created the ticket in printout form

Re: Add staff name who created the ticket in printout form