PHPJunkyard support forum

Script URL: localhost
Version of script: 2.5.3
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: "group by","custom fields"

Write your message below:

Hello! I love the software.
I have a custom field which is a checkbox, with few items. Say,

• Local #1
  Local #2
  Local #3

I wonder if it's possible to group the dashboard tickets by the Custom Field values. So,

• Category: Printer support
  [Local #1]
  ...tickets here...
  [Local #2]
  ...tickets here...
  [Local #3]
  ...tickets here...
  
  Category: Networking support
  [Local #1]
  ...tickets here...
  [Local #2]
  ...tickets here...
  [Local #3]
  ...tickets here...

PS.
I've already used the Categories for the different Support Sectors (Printer support, Networking support, etc) with Users associated with that category.

If it weren't possible to do so, maybe try to show a new column for the custom field and order tickets alphabetically by that custom field, so

• Category: Printer support
  local (custom field for sorting) | id | ... | topic | status | priority
  
  Category: Networking support
  local (custom field for sorting) | id | ... | topic | status | priority