howto add last reply to emails
Posted: Sat May 17, 2014 4:20 pm
how is it possible to add the last replies to the emails?
Use %%MESSAGE%% in proper email templates:
http://www.hesk.com/knowledgebase/index.php?article=35
If you want to include it in all emails (those not sent after a reply) you will need to query the database and get it from there, not something I can help with.