PHPJunkyard support forum

Script URL: http://tawuni.com/hesk/
Version of script: 2.5.3
Hosting company: esaj.sa


Write your message below:
I'm using HESK for my company employees to put they requests and querys , So I don't want from any one to submit ticket unless he have username and password.
How can I make it private?

HESK doesn't have customer accounts. In fact, it was built specifically for the purpose NOT to use/require them.

To achieve this you can either password-protect the entire help desk with a username/password (for example using htaccess) or switch up to a system that support customer accounts.

Easiest way is to protect that folder "hesk" with username and password so only those who have "hesk" password access can login and send tickets

Marino