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New name beside subject name
Posted: Tue Mar 18, 2014 3:28 pm
by jessar94
When i see i ticket i see a list of this:
https://www.dropbox.com/s/3t9owse1tmqa287/hesk.PNG
i will have a "list name" for computers too beside subject, how can i fix that?
Re: New name beside subject name
Posted: Tue Mar 18, 2014 5:25 pm
by Klemen
You mean displaying custom field in the list?
You will need to modify source code to achieve that. Some examples have been posted on the forum, but may be outdated (for example
this).
Re: New name beside subject name
Posted: Tue Mar 18, 2014 6:42 pm
by jessar94
yes, but I'm not sure how I should do
the link tells me nothing.
I have no knowledge of php
Can you help me with that?
Klemen wrote:You mean displaying custom field in the list?
You will need to modify source code to achieve that. Some examples have been posted on the forum, but may be outdated (for example
this).
Re: New name beside subject name
Posted: Tue Mar 18, 2014 7:01 pm
by Klemen
I'm afraid such modifications are out of the scope of my support. You will probably need to hire a PHP developer for help.
Re: New name beside subject name
Posted: Wed Mar 19, 2014 2:55 pm
by jessar94
I solved it
but I do not know how to get the list sorted (sorted by...)
Klemen wrote:I'm afraid such modifications are out of the scope of my support. You will probably need to hire a PHP developer for help.