Page 1 of 1

Assign to multiple owners

Posted: Tue Feb 25, 2014 4:51 pm
by Hesk Learner
What terms did you try when SEARCHING for a solution: Google , phpjunkyard.com

Write your message below:

Hi ,

I want to know how can I assign a ticket to multiple selected users who are managing the same category, but only the users I selected can see the ticket that I assigned to them , and the unselected users cannot see it.
For instance, if I selected 3 specific users out of 8, only the 3 can see the ticket that I assigned to them; and if I selected 5 only them can see it and so on.

How I can apply it and what modifications I need to do in the script.

Thank you in advance

Re: Assign to multiple owners

Posted: Tue Feb 25, 2014 10:48 pm
by mkoch227
First off, please not the orange notice when you are on the new topic/post screen: "Please don't post "IS THIS POSSIBLE?" type questions. Read why...".

Anyhoo, yes this is possible, however it is a lot of work. If you wanted to incorporate this, you'll need to:


* Create a database table to hold ticketID to Users, to assign ownership
* Create a way to obtain all owners for a given ticketID
* Create a way to assign multiple users for a given ticketID


I personally have no use for this, so I'm unable to assist you. Good luck!

Re: Assign to multiple owners

Posted: Wed Feb 26, 2014 2:54 am
by Hesk Learner
Thank you very much for your reply and my apologies for not noticing the "Is possible note", I edited my post.