PHPJunkyard support forum

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How to switch off first email to customer after sending a ticket?

The system should still send an email

thanks

Delete this from submit_ticket.php:

Hi Klemen, thanks,

Still the first email comes in. Any other file to edit?

Thanks

How is the ticket being generated? Admin interface, POP3 fetching, customer interface...?

POP3 fetching

That's important information

In this case you need to delete the same code from "inc/pipe_functions.inc.php"

Thanks Klemen,

It works!!