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Hi there,

We have had an issue before and have had to recreate the the custom2 field data.

we use custom2 as a drop down list for all customers so we can then do stats based on custom2 field. If the number in that list gets too large we cannot edit the field any more and it all then appears in one long list and thus we have to recreate all the data. Is there a way to increase the amount that the custom2 field can use / is that data stored in SQL directly so i can edit in there?

I don't think I understand exactly what is happening?

The field type in MySQL is "mediumtext" so it should handle a lot of data (more than 16 million chars in a string).

My guess is something is wrong in the settings file (hesk_settings.inc.php). The line starting with 'custom2' should have all available values listed in Where (here) is a list of available options separated by , for example: