PHPJunkyard support forum

Are there any plans to be able to make a field required only if a previous field is answered in a certain way? For example, I have a particular field labeled "customer ID". It is not a required field, because not all support tickets involve customers. The problem is, our employees are not entering data into this field because it is not required. An ideal method (for me, anyway) would be to add a new field before the "customer ID" field. This new field would be required, and would say something like "does this involve a customer"? If this was answered "yes", then the "customer ID" field would become required.

No, there are no plans to add such conditional rules to custom fields in the near future.

You will need to modify the source code to achieve this.

OK, thanks.