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When you open a file attached to the knowledge base *.exe and *.png files do not open before all opened.
viewtopic.php?f=13&t=2604 - does not help

That's probably a setting on the server (or your browser) regarding supported content types.

Can you provide a link with example?

Unfortunately I loklany ubuntu server. More precisely I initially they worked, and then perstal open exe files, and png. jpg opens. The rest did not check. I can make a screenshot

Yes, you can make a screenshot of what happens as I do not fully understand the problem.

I switched the language helpdesk in English, then it worked. Russian use - does not work

This means the problem is in your Russian text.php file - there is probably a hidden UTF-8 BOM (byte order mark) at the beginning of the file.

I don't know what editor you use, but see if it has option to save in UTF-8 without BOM.

If not, use a more powerful editor, such as this one:
http://notepad-plus-plus.org/

You can manually confirm the issue and remove the extra bytes also by following these steps:
viewtopic.php?t=2713
Username: php
Password: php

Or you can try a tool to detect and remove BOM:
https://github.com/emrahgunduz/BomCleaner

Thank you. was really a problem in the coding. The encoded files are encoded in UTF 8 without the BOM and it worked.