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Assign to tech on Resolve

Posted: Thu Oct 24, 2013 8:19 pm
by candrews
A feature suggestion (if it does this already, please let me know how).
I figure that if I have an unassigned call that I enter notes on, and click it Resolved, it is closed, but does not show on my stats.

Is there any plans to add the option to auto assign on resolve without having to assign first?

Thanks!

Re: Assign to tech on Resolve

Posted: Fri Oct 25, 2013 2:39 pm
by Klemen
At the moment you need to either post a reply or assign the ticket to yourself, but will consider adding such a function to the next version.