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closed box by default too

Posted: Mon Oct 21, 2013 12:44 pm
by conex
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hi..
need show all tickets, even closed, how can i check closed box by default too.... like other status?

thx !!! =)

Re: closed box by default too

Posted: Mon Oct 21, 2013 1:26 pm
by Klemen
1. select all checkboxes
2. click "More Options"
3. in "Options" select "Make this my default view"
4. click "Less Options"
5. click "Show tickets"

This will remember your choice for next time when you login.

Re: closed box by default too

Posted: Mon Oct 21, 2013 1:42 pm
by conex
Yes, i saw that option but i have many users/logins and need checked by default if possible in the first login- acces.. :)

Thx a lot.

Re: closed box by default too

Posted: Mon Oct 21, 2013 3:15 pm
by Klemen
Delete

Code: Select all

unset($status[3]);
from file "inc/print_tickets.inc.php"

Re: closed box by default too

Posted: Tue Oct 22, 2013 11:23 am
by conex
:) :)
thank you :D