PHPJunkyard support forum

Script URL: http://www.stickit.gr/HelpDesk/
Version of script: 2.5.2
Hosting company:
URL of phpinfo.php: http://www.stickit.gr/del_infophp.php
URL of session_test.php: http://www.stickit.gr/HelpDesk/admin/session_test.php
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Hello ,
after upgrading to 2.5.5 i cannot add notes to messages
Any ideas?

Looks like you are missing the "hesk_javascript_v25.js" file.

Make sure you upload all HESK 2.5.2 files except those mentioned in the docs (header/footer and hesk_settings.inc.php).

You are right ,
at upgrade , i renamed the hesk_javascript_v24.js and i renamed hesk_javascript_v25.js also , by mistake.
It is fine know , THANKS a lot
( Please , add the option to edit notes at next upgrades!)

I would like to ask something more.
I think that adding HelpDesk tickets to my google site map it would improve my SEO.
If i am right , there is a way to do it?
If i am wrong , about improving seo , (by including help desk tickets at my sitemap) , please let me know it.
Thanks again!

No need to add anything to sitemap.

If you have a link to your help desk from your website, Google will be able to find and index all public help desk pages.

Adding tickets (links with ticket.php?track=XXX-XXX-XXXX) is not a good idea, because any private information stored in ticket will become publicly available and these protected pages will also become available to spambots.

Thanks a lot for your detailed answer