Page 1 of 1
More Custum Fields
Posted: Sat Sep 14, 2013 5:14 pm
by bastiaan.c
Script URL:
Version of script: 2.5.0
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:
Write your message below:
Hi, is there an easy way to have more custom fields??
Thanks for all you do
Re: More Custum Fields
Posted: Mon Sep 16, 2013 12:39 pm
by Klemen
There is no quick fix - this would also require modifying database structure and several files (and possibly make HESK incompatible with future upgrades). Again something that is out of the scope of my support, sorry!
Re: More Custum Fields
Posted: Mon Sep 16, 2013 1:01 pm
by bastiaan.c
Ok,
Now my idea is to:
> Make a form in Joomla
> Send it to the ticket sytem's email address
> It will be imported as a ticket
> Now the whole email is messed up because it was converted in plain text out of html
> What can we do about this?
Re: More Custum Fields
Posted: Mon Sep 16, 2013 8:05 pm
by alcazar
Sorry, but why do you need more than 20 (!) custom fields?
Re: More Custum Fields
Posted: Mon Sep 16, 2013 8:29 pm
by bastiaan.c
Hi alcazar. We have a marketing form with over 40 questions.
Purely for that. I would like to make a form in Joomla, but it is imported by HESK as plain text and it looks awful that way
Maybe you have a better idea? I can sent the form if you like.