what is "tag this ticket"
Posted: Wed Sep 11, 2013 12:17 pm
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What terms did you try when SEARCHING for a solution: tag ticket
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I'm using 2.5.1 and curious what the "tag this ticket" is? I know I can click on it and it "tags" it and shows a tag icon in list view. Just wondering what exactly is it good for? I was hoping I could tag a ticket with different tags like you can with google picaso where you can tag pictures with different keywords to make it easy to search in the future. but this "tag this ticket" feature seems very limiting to what I could use it for. is it to tag a ticket as a priority to be handled immediately? I guess I can interpret it for my use but just curious what others are using it for that could give me some ideas that maybe I don't see.
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: tag ticket
Write your message below:
I'm using 2.5.1 and curious what the "tag this ticket" is? I know I can click on it and it "tags" it and shows a tag icon in list view. Just wondering what exactly is it good for? I was hoping I could tag a ticket with different tags like you can with google picaso where you can tag pictures with different keywords to make it easy to search in the future. but this "tag this ticket" feature seems very limiting to what I could use it for. is it to tag a ticket as a priority to be handled immediately? I guess I can interpret it for my use but just curious what others are using it for that could give me some ideas that maybe I don't see.