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I've lost the reply options underneath the reply box in /admin/admin_ticket.php (Assign to self, close ticket etc). I've been playing around with the options and coding so probably have removed it myself, but I can't find where to put it back in. I haven't edited that page and the coding is still there, so I'm not sure how its gone.

Any help is greatly appreciated!

You can try finding differences between your and original file:
https://www.google.com/search?q=find+di ... +two+files

You should look at the hesk_printReplyForm function inside admin_ticket.php, that's where the options are printed.

I haven't changed that file at all though, so I'm not sure why its gone

Perhaps CSS or invalid HTML code in header/footer is causing it to hide?

View the HTML source code in browser to see if you can find the checkboxes there.

Thanks, it was some CSS I had added

Tim