PHPJunkyard support forum

Installed fresh cause I was having issues
Everything seems ok, except:
(as ad administrator) I do not get emails telling me a new ticket has been submitted
My worker does get them, and we're both set up to receive an e-mail for all tickets:unassigned etc
I DO get a user notification e-mail if a ticket is put in with my e-mail addy.

I see nothing in spam folder/no evidence in exchange that an e-mail was even sent to my addy...(if I create a ticket for someone, not using my e-mail addy)
Thoughts?
Thanks lads,
Rich

Do you have auto-assign tickets set to ON or OFF?

Note that if you create a ticket from the admin interface you will not be notified, because you already know the ticket exists (you just created it).