PHPJunkyard support forum

hesk 2.4.2
php 5.3.26
MySQL 5.5.27

Trying to set up my pop3 fetching I receive

"110 could not connect to the host "pop.gmail.com": Connection timed out '

mail and password are correct | trying to set up my google apps email account for support@

Anyone know why can I not connect

thnx in advance

This usually means one of the two things:

#1: you don't have correct address and port setup, for Gmail it should be:

POP3 host: pop.gmail.com
POP3 port: 995
TLS Protocol: ON
POP3 username: your full email address
POP3 password: your Google apps password

- OR -

#2: your server (firewall) is blocking port 995, check with your hosting company.

Also important:

Make 100% sure that "POP3 download" in your Google settings is set to "Enable POP for mail that arrives from now on"

Otherwise Google will send all existing/read messages to HESK when it first connects.

I hade also problems with GMail used pop3 server: 74.125.136.109

Now i dont have any problems anymore.