PHPJunkyard support forum

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What terms did you try when SEARCHING for a solution: multiple recipient, CC,new ticket etc

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I would like to be able to enter multiple email addresses when using "New Ticket" option. Right now if I enter email address separated by coma(,), it sends mail to the first email alone. How can I add multiple email addresses when creating a new ticket using "new ticket" option?

I had recently encountered the same problem, but I found that in order for the ticket form to recognize the comma to add more than 1 email, you have to enable the function.

In the admin panel, go to Settings > Email tab and in the "Other" section, check "Multiple emails". That'll allow the script to no longer limit the email to only one and recognize the comma as the delimiter.

Exactly, this needs to be enabled in HESK settings. By default, it will ignore all but the first email.

Thank you so much jgo564 and Klemen. That worked for me.