Page 1 of 1

unable to login to admin from samsung mini galaxy phone

Posted: Wed May 15, 2013 5:24 am
by ADG
hi

I have been using HESK for a number of years and have recently tried accessing it from my Samsung mini galaxy mobile smart phone.

I have not been able to log in from the phone. When clicking the login button, nothing happens, there is no error message if logins were incorrect. I have played around with the browser settings and clearing the cache, the store logins, any stored data. I have tried everything and can't get it to log in. I don't use the save password or username function either.

The browser is Google android.

Can anyone help please

Re: unable to login to admin from samsung mini galaxy phone

Posted: Thu May 16, 2013 8:09 am
by Klemen
The login form is a simple HTML POST form and I don't see a reason why it wouldn't work. In fact, works fine from my Android phone.

Are you able to login to the demo?
http://www.hesk.com/demo/admin/