Newest ticket Note at top on view ticket
Posted: Wed Feb 27, 2013 6:27 pm
I have my replies set to "newest reply at top". Because we are all use to working with outlook and it's just nice to have to scroll very little to see the latest reply. I'd like to configure the notes this way too but I don't think it's a default option.. Is there anyway I can configure my notes to be ordered like my replies? It is confusing to work with the notes after the replies.