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Adding a paragraph of text to ticket submission

Posted: Sun Feb 10, 2013 1:17 am
by jvantuno
Script URL: hesk
Version of script: 2.4
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
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I would like to add a disclaimer to the blank ticket (submit a ticket page). what file would I modify to add it just below the "Message" field.

Re: Adding a paragraph of text to ticket submission

Posted: Mon Feb 11, 2013 9:32 am
by TimPSNC
You can change the 'Before submitting please ensure...' text by editing language/en/text.php

It's around line 222

Re: Adding a paragraph of text to ticket submission

Posted: Sun Feb 17, 2013 9:22 am
by Klemen
Note that to use this you will also need to enable "Submit notice: [?] Show notice to customers submitting tickets" setting in HESK (admin panel > Settings > Misc tab)