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Change display order (priority) of KB Categories

Posted: Thu Feb 07, 2013 11:39 am
by srumberg
Script URL:
Version of script: 2.4.2
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: category

Write your message below:

Superb program!

Does the program have the ability to change the order of Knowledgebase CATEGORIES (just like one can do with the Articles)? I would like to specify the sequence in which categories are displayed and I don't see such a feature.

Re: Change order (priority) of KB Categories

Posted: Sun Feb 10, 2013 9:53 am
by srumberg
Apparently, the order of categories CAN be controlled but only by directly modifying the database, not via the admin control panel.

In the hesk database, select the table hesk_kb_categories and edit the field cat_order.

Re: Change display order (priority) of KB Categories

Posted: Sun Feb 17, 2013 9:20 am
by Klemen
Correct, in 2.4.x you will need to modify database to achieve this.

I will add an easier way in future versions.