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POP3 Fetching Almost Working?

Posted: Sat Jan 19, 2013 3:35 pm
by sideshow_solutions
I have been trying to get POP3 fetching to work on my hesk installation but no luck!

I am using HESK 2.4.2 (just upgraded), Windows 2003, WAMP, PHP:

HESK version: 2.4.2 - HESK is up to date
PHP version: 5.3.13
MySQL version: 5.5.24-log
/hesk_settings.inc.php Exists, Writable
/attachments Exists, Writable

SMTP and POP3 are working with my mail server, when i run the hesk_pop3.php script I get:

#!/wamp/bin/php/php5.3.13 -q

Connected to the POP3 server "sideshow-solutions.com".

User "XXXX" logged in.

There are 33 messages in the mail box with a total of 10729832 bytes.

Parsing message 1 of 33.

but that is it. No tickets are being created and I have waited several minutes! If it helps I am using hMailserver 5.3.3 as my mail server. All the other functions that I use in HESK are working.

Any advice would be most helpful.

Thanks,

Dan Vespa
Sideshow Solutions

Re: POP3 Fetching Almost Working?

Posted: Sun Jan 20, 2013 5:50 pm
by Klemen
Do you have any disabled PHP functions on the server?

Could you upload phpinfo.php file to your server and post a link to it here (or send in PM to keep it private)?
http://www.phpjunkyard.com/extras/phpinfo.zip

Re: POP3 Fetching Almost Working?

Posted: Tue Jan 22, 2013 8:46 pm
by Klemen
Your phpinfo looks good.

Before we try to debug this any further, could you use this hesk_pop3.php file and let me know what it says?
http://www.phpjunkyard.com/extras/hesk_pop32.zip

This should tell me whether we need to debug fetching messages or parsing them.

Re: POP3 Fetching Almost Working?

Posted: Fri Jan 25, 2013 8:08 pm
by sideshow_solutions
hesk and mail server are on same server now, everything is working fine now.

Thanks,

Dan