PHPJunkyard support forum

Script URL: www.lktechinc.com/helpdesk
Version of script: Version: 0.93 from July 5, 2005 (patch 0.93.1)
Version of PHP: 4.3
Hosting company: www.ev1.net
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I have set debuging on and recieve the following error;

Fatal error: Call to undefined function: session_regenerate_id() in /home/virtual/site20/fst/var/www/html/helpdesk/admin.php on line 70

Without debugging on I get a blank page. Solution?

I found my problem and working on the solution, thanks

Did you get your problem solved?

Any clues on this one?

I am trying to run Hesk on a Windows server. I had run Hesk before on this server, but now it is not working since I recently upgraded. So I know in theory, it should work fine. When I ran admin_debug I got this:

Start process info:

1. Session started successfully
2. Database connection started successfully
3. Username and password received
4. Database info received
5. Password OK
6. Categories OK, now redirecting (not in debug version)...
Location: admin_main.php


So no clues as to why this is happening. I am stumped.

Try adding this line to hesk_settings.inc.php:

ini_set("session.use_trans_sid", true);

and see if that helps.

Regards