KnowledgeBase No login to publish content
Posted: Mon Nov 05, 2012 3:11 pm
Version of script: 2.4.1
Write your message below:
Is it possible to setup HESK to allow anyone to update content for the KnowledgeBase Articles without giving access to the ticket area?
I'd prefer to setup LDAP/AD login for the knowledgebase articles, but would be content to just have it open to everyone that's on our local intranet. This might be a enhancement request for a future release.
Thanks.
Write your message below:
Is it possible to setup HESK to allow anyone to update content for the KnowledgeBase Articles without giving access to the ticket area?
I'd prefer to setup LDAP/AD login for the knowledgebase articles, but would be content to just have it open to everyone that's on our local intranet. This might be a enhancement request for a future release.
Thanks.