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Auto Sent Email on ticket submission

Posted: Mon Oct 15, 2012 11:26 pm
by bubbafre
Script URL: protouchsystemshawaii.com/support
Version of script: Newest
Hosting company: godaddy
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:
auto email, response email, auto ticket email
Write your message below:
Anyone know how to change the auto sent out email that gets sent to the user when they submit a ticket
it says 24-48 hours that we will respond to theere ticket i wanna change the message on that email

Re: Auto Sent Email on ticket submission

Posted: Tue Oct 16, 2012 10:39 pm
by bubbafre
close please

Re: Auto Sent Email on ticket submission

Posted: Thu Oct 18, 2012 6:20 am
by Klemen
For anyone else wondering, please see:
http://www.hesk.com/knowledgebase/?article=35