Mail with attachment
Posted: Fri Sep 21, 2012 11:17 am
Version of script: 4.2.1
Sorry but this is necessary a "is it possible?" question
I manage 99% of my tickets by mail. Therefore the notification mails (opportunely modified) become the main help desk tool.
For this reason i would' like attach the posts' attachement into the notification mail
This seems me not possible
Do you confirm this or can you suggest me a little miracouluse solution?
Thank you for any answer
Sorry but this is necessary a "is it possible?" question

I manage 99% of my tickets by mail. Therefore the notification mails (opportunely modified) become the main help desk tool.
For this reason i would' like attach the posts' attachement into the notification mail
This seems me not possible
Do you confirm this or can you suggest me a little miracouluse solution?
Thank you for any answer