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Mail with attachment

Posted: Fri Sep 21, 2012 11:17 am
by steraffi
Version of script: 4.2.1


Sorry but this is necessary a "is it possible?" question :roll:

I manage 99% of my tickets by mail. Therefore the notification mails (opportunely modified) become the main help desk tool.
For this reason i would' like attach the posts' attachement into the notification mail

This seems me not possible
Do you confirm this or can you suggest me a little miracouluse solution?

Thank you for any answer

Re: Mail with attachment

Posted: Fri Sep 21, 2012 1:48 pm
by Klemen
This exact thing has been suggested few days ago.

I'm afraid there is no quick solution, but will do something for the next version (if not attachments at least will add direct links to attachments in the email so people can easily download them).