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how to insert kb link into ticket msg body

Posted: Fri Sep 21, 2012 12:49 am
by deserteagle369
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How to insert kb article link into new ticket msg body when some articles show up by kb suggestion?

Re: how to insert kb link into ticket msg body

Posted: Fri Sep 21, 2012 1:41 pm
by Klemen
This would require modifications to the extent not supported by me.

However, I like the idea because it would allow to improve Knowledgebase articles. Will see if something can be added to the future versions.