PHPJunkyard support forum

HESK integration with Wordpress

1. Install HESK in any dir
2. Install Pageview plugin in your Wordpress (http://wordpress.org/extend/plugins/pageview/)
3. Create a page and use shortcode into: [pageview url="URL-to-your-HESK-dir"]

very simple!
after all you can edit design of Hesk to fit your WP

Thank you very much for sharing, this must be the simplest way of integrating HESK with Wordpress!

I have modified the code of Hesk.com Help Desk software so it can work within Wordpress installation. Anyone interested can download it from my server at http://www.shaadiconnections.com/download
Short instructions:

1) Download Hesk241.zip from http://www.shaadiconnections.com/download
2) Read the README file inside the hesk241.zip archive. It has installation instructions
3) Upload the heask241 folder to your server root (/) directory
4) Run the installation as in the README file
5) You will need to edit /hesk241/inc/footer.inc.php file and insert your custom footer code between the place marked <!– Start of Custom….. do not remove or edit binary license file code without purchasing license to remove code, otherwise your help desk software will not work. This is to match your theme footer. Technically you can copy and paste the footer.php code from your WP theme directory. The code is copyright protected by Hesk, do not edit or remove any Hesk copyright notices in the php files.

NOTE: You must edit /hesk241/index.php, /hesk241/admin/index.php and /hesk241/knowledgebase.php file and change the path to your theme directory:
Change and replace "ArtSee" to the name of your Wordpress theme directory. It is necessary otherwise you will not get your WP Navigaion Menu.

NOTE: If HESK objection to providing modified code for Wordpress, I will remove the downloadable zip archive.