Page 1 of 1
hide USERNAME / EMAIL field ?
Posted: Tue Sep 04, 2012 9:53 pm
by kilimats
Script URL:
Version of script: 2.4
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:
Write your message below:
Is it possible to hide the username and email address field ? I don't want my users to type this everytime they create tickets
Re: hide USERNAME / EMAIL field ?
Posted: Wed Sep 05, 2012 10:59 am
by Klemen
"Name" and "Email" fields are required for HESK to work.
If you want to hide/remove those it would depend on how your help desk is used (how is this data populated) and would require editing the source code - unfortunately not something I provide support for.
Re: hide USERNAME / EMAIL field ?
Posted: Wed Sep 05, 2012 1:11 pm
by kilimats
Is it simple to then autofill those field using the current logged in user profile details? This would work as well
Re: hide USERNAME / EMAIL field ?
Posted: Fri Sep 07, 2012 7:04 pm
by Klemen
It's doable if you change the PHP code to accept incoming GET or POST vars, but again something I provide support for.
Re: hide USERNAME / EMAIL field ?
Posted: Sun Nov 05, 2017 6:33 am
by gatalec
Hello, this is a good request. I need it to. Did you ever find an answer for it?
Re: hide USERNAME / EMAIL field ?
Posted: Sun Nov 05, 2017 8:29 pm
by Klemen
What exactly do you want to do?