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Adding bold text to emails . . .
Posted: Fri Aug 31, 2012 12:45 pm
by spamking
Is it possible to customize the font in the various emails sent by Hesk? I've had some support staff complain about the formatting and I thought maybe if the ticket details were in bold or italics that it might make the emails easier to read . . .
Thanks.
Re: Adding bold text to emails . . .
Posted: Fri Aug 31, 2012 1:18 pm
by Klemen
HESK emails are sent in plain text, so this is not doable unless you modify the source code to send out HTML emails (not something I support).
Re: Adding bold text to emails . . .
Posted: Fri Aug 31, 2012 7:36 pm
by spamking
Bummer.
Thanks for the reply. Have a great weekend.