Changing lastreplier to owner - help!
Posted: Thu Aug 16, 2012 9:00 pm
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Version of script: 2.4
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I changed ticket_list.inc.php so that the ticket list in admin_main would show the owner instead of lastreplier. Now it shows the owner as the hesk_users id #. Can someone help me get it to show that users name in that field instead of the id # from hesk_users. Here is what I did...
to
and
to
Version of script: 2.4
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:
Write your message below:
I changed ticket_list.inc.php so that the ticket list in admin_main would show the owner instead of lastreplier. Now it shows the owner as the hesk_users id #. Can someone help me get it to show that users name in that field instead of the id # from hesk_users. Here is what I did...
Code: Select all
<td class="$color">$ticket[lastreplier]</td>Code: Select all
<td class="$color">$ticket[owner]</td>and
Code: Select all
<th class="admin_white" style="text-align:center; white-space:nowrap;"><a href="<?php echo $href . '?' . $query . $sort_possible['lastreplier'] . '&sort='; ?>lastreplier"><?php echo $hesklang['last_replier']; ?></a></th>Code: Select all
<th class="admin_white" style="text-align:center; white-space:nowrap;"><a href="<?php echo $href . '?' . $query . $sort_possible['owner'] . '&sort='; ?>owner"><?php echo $hesklang['owner']; ?></a></th>