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Upgrade Installation Instructions

Posted: Thu Aug 16, 2012 4:03 pm
by GlenH
Hello,

Where can I find details instructions about how to install the new HESK 2.4 upgrade.

I want to install it correctly so that I don't lose any current data or information

_Glen

Re: Upgrade Installation Instructions

Posted: Thu Aug 16, 2012 4:05 pm
by Klemen
Hello Glen,

Download new version, extract files to your hard disk, open file "Readme.html", select "Step-by-step guide" and scroll down to "Upgrading from old versions".

Re: Upgrade Installation Instructions

Posted: Thu Aug 16, 2012 4:26 pm
by GlenH
I have downloaded an extracted all the HESK 2.4 files, but that readme.html file is corrupted and will not open in a browser.

This the content of that readme file
**************
<html>
<head>
<meta http-equiv="Refresh" content="0; url=docs/index.html" />
</head>
<body>
<p>Documentation has moved here: <a href="docs/index.html">HESK Documentation</a>.</p>
</body>
</html>

**************

The.... docs.index.html............. link does not work. I get a page error

Re: Upgrade Installation Instructions

Posted: Thu Aug 16, 2012 4:34 pm
by GlenH
It's ok now.

Re: Upgrade Installation Instructions

Posted: Mon Sep 03, 2012 1:40 am
by adami
How do you get the browser work. It doesn`t open on my side either.
Error

Re: Upgrade Installation Instructions

Posted: Mon Sep 03, 2012 11:12 am
by Klemen
Make sure you extract all HESK files into a folder, then open "readme.html".

Alternatively, you can open this file in browser to go to instructions directly:
docs/step-by-step-guide.html

Re: Upgrade Installation Instructions

Posted: Mon Sep 03, 2012 11:13 am
by Klemen
... or just have a look at the online docs :wink:
http://www.hesk.com/demo/docs/

Re: Upgrade Installation Instructions

Posted: Tue Sep 04, 2012 8:52 am
by adami
Thanks Klemen :-)
Got it now